Privacy Policy

Effective Date: January 17, 2025

BHSkin Dermatology Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered skin analysis tool and website.

Information We Collect

Information You Provide

  • Images of skin conditions that you upload for AI analysis
  • Contact information when you request consultations or services
  • Communication preferences and feedback

Automatically Collected Information

  • Device information (browser type, operating system)
  • Usage data (pages visited, time spent on site)
  • IP address and general location information
  • Cookies and similar tracking technologies

How We Use Your Information

  • Provide AI-powered skin analysis through OpenAI's Vision API
  • Improve our services and user experience
  • Communicate with you about appointments and services
  • Comply with legal obligations and protect our rights
  • Analyze usage patterns to enhance our website functionality

Image Privacy and Security

Important: No Image Storage

We do NOT store any images you upload.

All images are processed in memory and automatically deleted immediately after analysis. Your photos are only used for the AI analysis session and are not retained on our servers.

Third-Party Services

OpenAI

We use OpenAI's GPT-4 Vision API to analyze uploaded images. Your images are sent to OpenAI for processing but are not stored by OpenAI according to their data usage policies for API customers.

Elfsight Reviews

We use Elfsight to display patient reviews. This service may collect analytics data about your interaction with the reviews widget.

Google Maps

Our website includes embedded Google Maps to show our office locations. Google may collect data about your interaction with these maps according to their privacy policy.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access the personal information we have about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt-out of certain communications
  • File a complaint with relevant regulatory authorities

Medical Disclaimer

Our AI analysis tool is for informational purposes only and does not constitute medical advice, diagnosis, or treatment. Always consult with qualified healthcare professionals for medical concerns.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

BHSkin Dermatology Inc.

Phone: (310) 205-3555

Email: info@bhskin.com

Address: 1505 Wilson Terrace, Suite 240, Glendale, CA 91206